“Since Rob became my trusted advisor, my labor has been reduced by 10%! During the month of his sales training, our average ticket price increased $3.00 per car from the previous two months. We continue to surprise ourselves with the success we have due to his tutelage.”
- Perform an existing site assessment. We evaluate EVERY aspect of your operation.
- Deliver evaluation results outlining what you can do on your own as well as what we can help you accomplish.
- Cusomize a training plan to fit your specific needs.
How We Increase Your Volume
We will develop a complete marketing program with the most tried-and-true methods around in the car wash business.
- Onsite advertising: menus/configuration, signage, etc.
- Monthly unlimited washing program
- Social media marketing (push notifications)
- Search engine optimnization
- E-mail mass marketing
- Charity partnership
- Scholastic charity program
- Guerilla marketing
How We Increase Your Throughput
We will develop a complete production training program customized to fit your particular oparation.
- Train your staff to process cars with extreme efficiency
- Train your managers to manage processes efficiently
- Train your detail department to process cars with extreme efficiency
- Train your sales team to process customers quickly and efficiently
- Train your tunnel personnel to process cars quickly and safely
- All of the above is accomplished while eliminating ALL bottlenecks
How We Increase Your Ticket Average
We will develop a system of training your sales staff to unobtrusively and non-aggressively sell more services to your customers. The result is a minimum of $2.00 increase every time!
How We Improve Your Customer Service
We will develop service bearing in mind what has already worked for other operations: Southwest Airlines, Chick-Fil-A, Nordstron, etc. while only spending seconds with each customer, ensuring maximum throughput. EVERY employee on the lot has a customer service function no matter their particular level of position.
How We Decrease Your Labor:
- Increased ticket average automatically decreases your labor considerably
- Increased throughput efficiency reduces the need for personnel and drastically increases productivity per employee
- Improved customer service and marketing techniques increases volume thereby decreasing your labor to sales ratio
- We custom write an employee labor schedule for optimum service and decreased labor expenditure